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News/Awards

Press Releases

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CONTACT:
Brian Suerth                                                Debra Johnson Jones
Technology Assurance Group                     Vodaci Technologies, Inc.
(858) 673-5800 ext.112                               (515) 252-0800
brian@tagnational.com                               debraj@vodaci.com

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NEWS FOR IMMEDIATE RELEASE

Understanding the Power of SIP Trunking and How to Harness It to Take Your Business to the Next Level

Debra Jones of Vodaci Technologies Explains the Value of SIP on Small to Mid-Sized Businesses

DES MOINES, IA — April 8, 2008 — How can a communications protocol elevate your business? Consider the impact of Voice over Internet Protocol (VoIP) communications and its ability to lower costs and offer powerful new business applications. These two benefits alone are accelerating the adoption of IP based technology, also known as the convergence of voice and data, on a global level regardless of the size of company. Session Initiation Protocol (SIP) raises the bar of IP by adding intelligence to business processes and providing both users and IT departments with greater control over their communications.

SIP is an IETF (Internet Engineering Task Force), internet-based protocol originally designed for call set-up and control. According to the SIP RFC, the protocol defines how two or more end-points can negotiate to set up and control a communications connection that suits the capabilities of the devices and the needs of its users. In simple terms, SIP supports any form of real-time communication regardless of whether the content is voice, video, instant messaging, or a collaboration application. Additionally, SIP enables users to inform others of their status, their availability, and how they can be contacted before a communication is even initiated.

Many companies have made the transition to VoIP; however, most are only using it for communication on the LAN. In this scenario VoIP is only being used as a one-to-one replacement for traditional telephony. These businesses realize a sound return on investment by lowering administrative costs as well as costs associated with calls made within the company. SIP trunking, on the other hand, provides a greater return because it takes VoIP a step further. For instance, full potential for IP communications can be realized only when communication is taken outside of an organization’s LAN. SIP trunks thus eliminate the need for local PSTN (Public Switched Telephone Network) gateways, costly BRIs (Basic Rate Interfaces) or PRIs (Primary Rate Interfaces). Furthermore, it directly operates with existing IP PBXs so there is no need for additional hardware.

SIP trunking also offers a number of unique features that have a direct correlation on improving a company’s productivity. These features include:

  • Enhanced 911 Service
  • Disaster Recovery
  • 411 Directory Assistance
  • Interactive User Portal for setup and MAC's
  • Multiple Location Interoperability
  • Long Distance Bundles available as well as A La Carte as needed
  • 800 Number

Essentially, SIP makes employees more productive, business processes more efficient, and customers more satisfied. In today’s business world there are many communication channels, but with little or no integration between them. This presents a guessing game for users and a problem for management. SIP transforms communications into a single integrated tool determining how calls are handled and the manner in which they are routed. Communication is the lifeline of every company and SIP gives users complete control. As a result, SIP trunking has the ability to increase profitability and give businesses a competitive advantage in their marketplace.

ABOUT VODACI TECHNOLOGIES, INC.
Vodaci Technologies, Inc. is a leading provider of voice, data network and security solutions for businesses. Providing highly customized assessment of a business’ voice, data network and security needs and the perfect suite of products and services to support those needs, Vodaci delivers a superior level of service during assessment, integration and support of its voice and data network solutions. The company is certified to support a wide array of leading communications technology products such as NEC, Avaya, Nortel Networks, Cisco Systems and Microsoft. Vodaci Technologies has uniquely positioned itself in the marketplace by placing its clients’ particular business needs as a top priority when providing voice, data network and security solutions. For more information on Vodaci Technologies, Inc., call (515) 252-0800 or visit www.vodaci.com.

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NEWS FOR IMMEDIATE RELEASE

Vodaci Technologies, Inc. ANNOUNCES ACQUISITION OF MTC Systems, Inc.

Des Moines, IA — March 8, 2008 — Vodaci Technologies, Inc., announced that it has acquired MTC Systems, Inc., oldest telecom system provider in Iowa, for an undisclosed price. MTC Systems, Inc., also headquartered in Des Moines, Iowa, is a leader in the sales and support of Nortel Networks communications systems for small to enterprise level companies across Iowa. MTC Systems also has Iowa’s largest commercial sound solutions practice specializing in the Education market.

“We’re very excited to welcome MTC Systems to the Vodaci Technologies team,” said Debra Johnson Jones, President and CEO of Vodaci Technologies. “MTC Systems does a great job of serving their clients and has strong technical expertise in the Nortel Networks solutions. Their operation aligns well with our company’s mission of providing voice, data and security solutions to our clients that increase their bottom line or give them a competitive advantage, and further expands our existing offerings and our client base.”

“We believe our clients and employees will benefit from this merger as Vodaci Technologies and MTC Systems' share a common focus of providing outstanding service and providing a full line of technology solutions,” said Joe Emerson, President of MTC Systems, Inc. “This transaction will allow our operation to more effectively provide services to our clients in the voice, data and security technologies.” Since 1975, MTC Systems, Inc., has worked with clients in the design, development and ongoing support of voice and sound solutions that are critical to the success of client organizations. Joe Emerson, President of MTC Systems, Mike Emerson General Manager of EPC and Randy Martin, Engineer will continue to support MTC Systems, Inc.’s operations within Vodaci Technologies, Inc.

ABOUT VODACI TECHNOLOGIES, INC.
Vodaci Technologies, Inc. is a leading provider of voice, data network and security solutions for businesses. Providing highly customized assessment of a business’ voice, data network and security needs and the perfect suite of products and services to support those needs, Vodaci delivers a superior level of service during assessment, integration and support of its voice and data network solutions. The company is certified to support a wide array of leading communications technology products such as NEC, Avaya, Nortel Networks, Cisco Systems and Microsoft. Vodaci Technologies has uniquely positioned itself in the marketplace by placing its clients’ particular business needs as a top priority when providing voice, data network and security solutions. For more information on Vodaci Technologies, Inc., call (515) 252-0800 or visit www.vodaci.com.

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NEWS FOR IMMEDIATE RELEASE

DMACC Selects Debra Johnson Jones as Outstanding Alumnus

DES MOINES, IA — April 11, 2005 —  Vodaci Technologies, Inc., a leading telecommunications provider announced today that the company’s president, Debra Johnson Jones, was selected by the DMACC to receive their Outstanding Alumnus Award.  Ms. Johnson, a 1981 graduate of DMACC, was chosen based upon her career achievements and her active involvement within the community.
After graduating from DMACC in 1981 with an AA degree, Debra completed her undergraduate degree in Business and Accounting at Upper Iowa University, Fayette, Iowa campus, as Magna Cum Laude. She later received her graduate degree from Drake University in Taxation.  Ms. Johnson is a CPA and worked 10 years in public accounting with the “big 4” firms and 10 years with a publishing and title company.  In 2000, she acquired Vodaci Technologies and has grown the business by 500% in the national and local markets.
“It is both a privilege and an honor to receive such a highly reputable award,” said Ms. Johnson Jones. “My years at DMACC were extremely valuable and the education I obtained there laid the foundation for my future success, both professionally and personally.”

ABOUT VODACI TECHNOLOGIES, INC.
        Vodaci Technologies, Inc. is a leading provider of voice and data network solutions for businesses. Providing highly customized assessment of a business’ voice and data network needs and the perfect suite of products and services to support those needs, Vodaci delivers a superior level of service during assessment, integration and support of its voice and data network solutions. The company is certified to support a wide array of leading communications technology products such as NEC, Avaya, Nortel Networks, Cisco Systems and Microsoft. Vodaci Technologies has uniquely positioned itself in the marketplace by placing its clients’ particular business needs as a top priority when providing voice and data network solutions.
For more information on Vodaci Technologies, Inc., call (515) 252-0800 or visit www.vodaci.com.

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NEWS FOR IMMEDIATE RELEASE

Debra Johnson Jones of Vodaci Technologies Weighs the Benefits of VoIP

VoIP Is One Of The Hottest Buzz Words In Technology Today: Is Your Company Prepared to Take Advantage of It?

DES MOINES, IA — March 29, 2005 — In today’s extremely competitive and rapidly changing business environment, decisions about adopting the latest technology and acquiring tools that will enable easy transition to future enhancements are critical to the survival of any business. Determining whether to invest in recent advancements in technology is no different. One particular technology receiving significant attention is VoIP (Voice Over Internet Protocol). VoIP is one of the hottest buzzwords surrounding communications technology, because it has the potential of revolutionizing the way we communicate. As with the adoption of any technology, companies must take appropriate steps in order to successfully implement VoIP and reap its benefits.
Simply put, VoIP is the process of converting voice signals into data packets, using Internet Protocol (IP) to transmit voice over a data network. There are a few distinct benefits that companies receive when utilizing IP telephony.
The most widely publicized benefit of VoIP is the ability to save costs on long distance charges and to network multiple offices together. Businesses that have a data connection between their offices can utilize VoIP technology to bypass long distance networks and provide more efficient communications between offices. In a traditional setting, someone would have to dial the phone number to a branch office, possibly paying a long distance charge for the call, wait for a receptionist or automated system to answer and then become connected to the party they’re trying to reach. Using VoIP, a person can simply dial an extension number and be connected immediately to a party in another office, whether across town or around the world avoiding costly long distance charges.
A second benefit is in the design of many telephone systems, often called IP based systems.  Rather than traditional phone systems with their own wiring infrastructure, IP based systems use a data network infrastructure. This convergence of voice and data into a single platform has tremendous advantages in simplifying the administration of the communications network. Plus, IP utilizes data infrastructure that most likely already exists in many companies.
A third benefit is the ability to have remote phones with a single telephone number. For example, an employee could work out of their home in New York, utilizing a phone number with a California area code. This enables corporations to truly take advantage of having a virtual office and or remote agents working out of a variety of locations.
VoIP is gaining acceptance into the corporate world, especially in small to medium sized companies looking to save costs and wanting an edge over their competitors. A recent report by In-Stat/MDR found that at the end of 2002, 2% of US firms were using some sort of IP telephony. By 2007, this number is expected to increase to 19%.

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Companies are now in the process of determining how this new technology will help their business and to what extent they need to deploy VoIP. They are asking themselves “How can I take advantage of IP telephony and when is it right for my business?” In order to help businesses make the right decisions, a few important steps should be taken.

  • First, ask the important question, “What am I trying to accomplish?” Make a point to tie your business objectives to the benefits of VoIP. Will this technology help you achieve your goals?
  • Adopt the following technology mission statement:  “Technology should help my business become more profitable and gain a competitive edge.” Determine whether or not VoIP will do this for your company. If it does, it will probably justify your investment.
  • Be as thorough as possible in understanding all the implications of utilizing the technology.  Truly understand what it will take to implement VoIP in your company. For example, will you have to upgrade your connection between sites? Will you have to enhance your network, server, or switches to handle the demands of the system? Understanding these types of questions will ensure successful implementation.
  • Thoroughly analyze each VoIP manufacturers’ products and obtain an understanding of their benefits.  Find a manufacturer that is willing to help you become more profitable and more competitive. Identifying the right solution can make a world of difference during installation and use.
  • Determine whether to implement a system that will give you full VoIP capability today or have the ability to make the upgrade in the future. Your company may not be ready to take advantage of IP telephony in the present time, however, it may make sense to install a system that will give you VoIP at the flick of a switch when you’re ready.
  • Finally, select a technology partner who is just as thorough in evaluating your needs as you are.  Identifying the right telecommunication provider is just as important as choosing the right product. A true partner will analyze your business, understand your needs, recommend the ideal solution, and get you up and running quickly. A qualified provider will guide you through the process making sure you’re taking full advantage of all that VoIP has to offer.

Adopting new technology can be both exciting and sometimes challenging at the same time. Whether you’re ready to make a full transition to VoIP or just want the capability for the future, this technology has the potential of reducing your costs, increasing profitability, and giving you a competitive advantage in your marketplace. By taking the appropriate steps and selecting the right telecommunications provider your company has a good chance of experiencing immediate returns. If not, you could be wasting valuable time and money.

ABOUT VODACI TECHNOLOGIES, INC.
        Vodaci Technologies, Inc. is a leading provider of voice and data network solutions for businesses. Providing highly customized assessment of a business’ voice and data network needs and the perfect suite of products and services to support those needs, Vodaci delivers a superior level of service during assessment, integration and support of its voice and data network solutions. The company is certified to support a wide array of leading communications technology products such as NEC, Avaya, Nortel Networks, Cisco Systems and Microsoft. Vodaci Technologies has uniquely positioned itself in the marketplace by placing its clients’ particular business needs as a top priority when providing voice and data network solutions.
For more information on Vodaci Technologies, Inc., call (515) 252-0800 or visit www.vodaci.com.

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FOR IMMEDIATE RELEASE

Vodaci Technologies Obtains SBA 8(a) SDB Certification

Des Moines, IA, December 28, 2004 – Vodaci Technologies, Inc. announces that it has been certified by the US Small Business Administration as an Section 8(a) and a SDB firm.  This certification allows Vodaci Technologies to participate in government contacts under certain set aside programs.  Vodaci Technologies plans to provide communication technology services to federal agencies and Departments though out the United States.  Vodaci Technologies already provides communication technology services to business with branch offices located in all 50 states and Puerto Rico. “We provide communication technology services to companies with a national foot print. We realized that it was a natural for us to enter the Federal Government space to expand our national practice.  The Federal Government has struggled to find competent service providers with the minority owned business status.  We felt we could bring our 20 years of providing exceptional service to our clients to the Federal Government Sector,” said Debra Johnson, President of Vodaci Technologies.

Headquartered in Des Moines, Iowa, Vodaci Technologies is a leading provider of voice and data network solutions for businesses. Providing highly customized assessments of a business’ voice and data network needs and the perfect suite of products and services to support those needs, Vodaci delivers a superior level of service during assessment, integration and support of its voice and data network solutions. The company is certified to support a wide array of leading communications technology products such as Comdial, NEC, Avaya, Nortel Networks, Cisco Systems and Microsoft.


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FOR IMMEDIATE RELEASE

Vodaci Technologies Honored with Top Industry Performance Awards

Des Moines, IA, May 18, 2004 – Vodaci Technologies, Inc. announces that it has been recognized by Comdial with their 2003 Diamond Dealer Award and 2003 Million-Dollar Club Award. The 2003 Comdial awards were announced today in Sarasota, Florida. This is the second year that Vodaci has won the 2003 Diamond Dealer Award. And the company has received Comdial top performer awards eight different years since 1992.

Comdial gives these awards in recognition of their partners’ top sales performance. Only Comdial’s Top 5 partners in the U.S. are honored with Comdial’s Million Dollar Club Award.

“We are honored to have, once again, been recognized as one of Comdial’s Top 5 partners in the country,” said Debra Johnson Jones, President of Vodaci Technologies. “Both these awards represent Vodaci’s growth and commitment as a premier voice and data network provider –on a national and local basis. Vodaci’s total solution approaches combined with our technical expertise, not to mention all the support we receive from Comdial, allow us to continue growing and meeting all our clients’ needs.”

Headquartered in Des Moines, Iowa, Vodaci Technologies is a leading provider of voice and data network solutions for businesses. Providing highly customized assessments of a business’ voice and data network needs and the perfect suite of products and services to support those needs, Vodaci delivers a superior level of service during assessment, integration and support of its voice and data network solutions. The company is certified to support a wide array of leading communications technology products such as Comdial, NEC, Avaya, Nortel Networks, Cisco Systems and Microsoft.

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